Hello, I'm

Matthew Hughes

Welcome to my website!

Explore My

Experience

IT Support

July 2024 — Present

Provide comprehensive onsite technical support, ensuring continuous system availability and minimizing downtime for critical business operations.
Maintain various hardware and software systems, including cloud-based services, electronic medical records, and core Microsoft platforms such as Windows Server and Active Directory.
Efficiently respond to helpdesk tickets via Spiceworks, diagnosing and resolving technical issues to maintain productivity and user satisfaction.
Develop detailed IT documentation, including network and system infrastructure diagrams, stepby-step procedures, and onboarding guides for new hires.

Computer Support Technician

April 2022 — May 2023

Diagnosed and resolved network, system, and application issues promptly, employing a comprehensive understanding of IT infrastructure to minimize downtime and ensure productivity.
Implemented networking technologies including TCP/IP, LAN/WAN configurations, VPN setup, and Firewall management, to achieve seamless connectivity and secure data transmission.
Demonstrated proficiency in virtualization technologies such as VMware, successfully deploying and managing virtual environments to optimize resource utilization and streamline IT operations.
Utilized expertise in Active Directory administration to maintain efficient user access and system security, managing user and group policies, and performing maintenance to domain controllers.
Leveraged knowledge of remote monitoring and management (RMM) tools to configure, monitor, and troubleshoot remote systems, ensuring maximum uptime and performance.

Coding Instructor

August 2021 — March 2022

Facilitated daily coding sessions, guiding elementary-aged students through the Code Ninjas curriculum to ensure effective learning and skill development.
Mastered and taught the proprietary curriculum, progressing from Scratch to JavaScript, ensuring a comprehensive understanding to effectively mentor students through various coding levels.
Established and maintained a positive and safe atmosphere, fostering a conducive space for students to explore, learn, and achieve their coding milestones, mirroring the principles of martial arts belt progression.
Worked closely with children to assess their individual skill sets, providing personalized feedback to parents during tours, and contributing to the continuous improvement of student learning experiences.

Sales Associate

November 2020 — June 2021

Led the team in achieving the highest monthly new member sign-ups, enhancing customer experience by linking orders to accounts for personalized returns and email promotions.
Demonstrated excellent product knowledge, providing personalized assistance to customers in selecting and purchasing athletic footwear, apparel, and accessories.
Fostered positive customer relationships through exceptional communication and interpersonal skills, ensuring a high level of customer satisfaction.
Actively participated in merchandising and store maintenance activities, contributing to a visually appealing and organized retail environment.

Discover My

Skills

Networking

TCP/IP

Proficient

LAN/WAN

Familiar

VPN

Familiar

Firewalls

Familiar

HTTP

Familiar

IT Infrastructure

Virtualization

Proficient

Active Directory

Proficient

Remote Monitoring + Management

Proficient

DevOps Tools

Git

Proficient

Apache

Familiar

Postman

Familiar

Heroku

Familiar

Languages

Java

Proficient

Python

Familiar

HTML

Proficient

CSS

Proficient

JavaScript

Proficient

PHP

Familiar

SQL

Familiar

Browse My Recent

Projects

Senior Capstone Project

Collaborated with a group to improve a camera-based tracking system, employing Python to ensure accurate data collection on library occupancy, allowing for real-time monitoring and capacity trend analysis.
Organized the optimization of the backend architecture, utilizing PHP, MySQL, and Java, resulting in increased efficiency and logical flow of the library traffic system.
Revamped and enhanced the user interface, seamlessly integrating HTML, CSS, and JavaScript to create a modern design, unifying navigation bars and login forms for improved user experience.
Developed UML diagrams for overall backend infrastructure and data forms, illustrating data flow from user input to database, facilitating a clear understanding of the system's functionality and aiding in future development efforts.

Click image to enlarge

Social Fitness Tracker

Developed a robust social fitness tracker website with a secure and user-friendly sign-up and login system allowing users to authenticate via username or email, complete with comprehensive error handling.
Designed and implemented an interactive user dashboard featuring dynamic bar graphs to showcase fitness data, effectively presenting overall metrics and trends and providing users with a comprehensive view of their progress.
Built a dynamic feature that allows users to share text posts, enhancing the platform's community-driven essence, and successfully integrated PHP and MySQL for seamless data management and retrieval.
Expanded the website's functionality by creating additional pages including an 'About' section detailing information about the gym company, a 'Contact' page for user inquiries, and a 'Terms of Service' page outlining usage policies.

Ecommerce Website

Led a team of five as the group leader for a software engineering project, driving the development of a creative ecommerce website for a shoe store.
Crafted and implemented a visually cohesive user interface, including elements like a logo, navigation bar, cart page, login forms, and buttons, through the creation of reusable code for future web pages.
Engineered a reliable login and registration system, along with an efficient contact form using PHP and MySQL, enhancing the website's functionality and user experience.
Demonstrated effective collaboration within the team, successfully achieving project milestones and delivering a high-quality website within the established timeframe.

Course Scheduler

Redesigned and standardized the user interface of a college course scheduler system, ensuring a seamless and consistent user experience across login, register, and data forms by implementing fixed form sizes and cohesive styling, resulting in improved website usability for administrators.
Collaborated within a team to enhance the course scheduler's UI, addressing inefficiencies in the previous design such as excessive white space, overly wide side navigation bar, and inadequate footer, and successfully transformed the visual appeal while maintaining a user-centric focus.
Implemented strategic improvements in the course scheduler's design by creating UML diagrams to illustrate the proposed changes, facilitating effective communication within the team and aiding in the understanding of the redesigned UI's functionality.
Utilized HTML, CSS, and JavaScript to rework the user interface, particularly focusing on the login, register, and data forms, streamlining the navigation experience for administrators and eliminating the inconvenience of form resizing, thereby contributing to the project's overall success.

Get in Touch

Contact Me

matt.hughes2412@gmail.com