Systems
Core operating systems and productivity platforms used for collaboration and end-user support.
- Microsoft 365
- Google Workspace
- Windows 10/11
- macOS
- Microsoft Teams
- Outlook
- OneDrive
- Google Drive
Skills
Tools, platforms, and workflows I use regularly.
Systems, administration platforms, IT operations tools, and security and automation technologies.
Administration
Identity, Microsoft 365, collaboration, and endpoint administration.
- Active Directory
- Microsoft 365 Admin Center
- SharePoint
- Mosyle MDM
- User account provisioning
- Access and permissions administration
- Endpoint configuration
- Microsoft 365 tenant configuration
IT Operations
Remote monitoring, support, ticketing, and technical documentation tools.
- Datto RMM
- Atera RMM
- ConnectWise
- ScreenConnect
- Spiceworks
- IT Glue
- Remote and onsite technical support
- Windows imaging and deployment
Security and Automation
Endpoint protection, filtering, identity security, and scripting tools.
- Microsoft Defender
- DNSFilter
- Huntress
- Duo
- PowerShell
- Python
- Web filtering
- Device setup automation